NO SHOW POLICY

Cancellations

Please call at least 24 hours prior to your appointment to cancel or reschedule.

 

Our Groomers use a gentle and loving approach in handling our clients, therefore our appointments are scheduled so that each four-legged client receives attentive care in a soothing and calm environment. Your spa appointment is a reservation for services and for the individualized attention we provide each pet. We can only take a limited number of appointments each day. A missed appointment is a loss of income to a small business and our groomers.

 

No-Shows

 

If an appointment is missed without a 24-hour notification, a $10.00 “No Show”/ “Late Cancellation” Fee will be charged to the next visit and a deposit of ½ the grooming cost will be required upfront to reschedule a future appointment.

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